A triangle made with three colored loops: blue on top, yellow on the bottom left, and green on the bottom right, with white lines connecting the centers of each loop  representing our services themes; capture, create, activate.

Agentic Orchestration

Automation that thinks for itself

The future of automation isn't just about executing predefined tasks—it's about intelligent agents that understand context, make decisions, and adapt to changing conditions. Adaptiv's agentic orchestration solutions harness AI to create autonomous workflows that don't just follow instructions—they think, learn, and evolve.

Our Agentic Orchestration Capabilities

AI-Powered Decisions

Our AI orchestration engines use AI to route tasks dynamically, adjust priorities based on context, and optimise process paths in real-time.

Deploy intelligent agents that make contextual decisions in real-time without human intervention. Our agents analyze data, evaluate options against business rules, choose optimal actions, and execute decisions autonomously—handling complex scenarios that traditional automation can't address.

  • Machine learning model integration and inference

  • Rule-based decision trees with AI augmentation

  • Contextual analysis and pattern recognition

  • Autonomous action execution with confidence scoring

Dynamic Orchestration

Move beyond rigid automation sequences with adaptive workflows that respond intelligently to exceptions and edge cases. Our orchestration engines use AI to route tasks dynamically, adjust priorities based on context, and optimise process paths in real-time.

  • Intelligent task routing based on context

  • Priority adjustment using predictive analytics

  • Exception handling with learned responses

  • Self-healing workflow recovery mechanisms

Natural Language

Enable users to interact with automation through conversational interfaces. We build agents that understand natural language requests, translate intent into automated actions, and communicate results in plain language—making sophisticated automation accessible to non-technical users.

  • Natural language understanding (NLU) implementation

  • Intent recognition and entity extraction

  • Conversational workflow initiation

  • Plain language status reporting and notifications

AI Optimisation

Implement self-improving workflows that learn from experience and optimize themselves over time. Our agentic systems analyze performance patterns, identify improvement opportunities, test variations, and continuously refine processes without manual intervention.

  • Performance pattern analysis and anomaly detection

  • A/B testing of process variations

  • Reinforcement learning for optimization

  • Automated parameter tuning and adjustment

AI Governance

Ensure responsible AI deployment with comprehensive governance structures. We implement guardrails that define agent boundaries, establish approval workflows for high-stakes decisions, create audit trails for AI actions, and maintain human oversight where critical judgment is required.

  • Agent behaviour boundaries and constraints

  • Human-in-the-loop approval workflows

  • Explainable AI decision logging

  • Bias detection and fairness monitoring

Multi-Agent

Orchestrate complex processes requiring multiple specialised agents working in concert. We design agent ecosystems where different AI agents handle distinct responsibilities, negotiate priorities, share information, and collaborate to achieve sophisticated business outcomes.

  • Agent collaboration protocols and communication

  • Task delegation and workload distribution

  • Shared knowledge bases and information exchange

  • Conflict resolution and priority negotiation

We design agent ecosystems where different AI agents handle distinct responsibilities, negotiate priorities, share information, and collaborate to achieve sophisticated business outcomes.

Managed File-Transfer

Ensure that the right data from the value chain is available in the right place, at the right time with a secure real-time Managed file Transfer (MFT) solution

ERP Automation

Orchestrate your ERP processes to control your critical transactions, where SaaS or on-premise, providing control across your entire IT landscape.

Web Service & Microservice Orchestration

Orchestrate data, apps, agents, and workflows across your business with real-time scale and enterprise-grade control.

Finance Automation

Automate your entire Record-to-Report process

AI Automation

Design, deploy, and orchestrate AI agents that understand your business, connect to over 10,000 apps

DevOps Automation

Automate your end-to-end pipeline process